The inbox, the AI, the knowledge base and the reporting were built as one thing. That is why the AI knows your business, the analytics know why it handed over, and your knowledge base knows what to learn next.
Start freeWebsite, Messenger, WhatsApp, Instagram, Telegram and email
Learn moreAnswers from your knowledge, hands over when it isn't sure
Learn morePaste, import or upload — and it learns from what it missed
Learn moreOne profile per customer, across every channel
Learn moreAssignment, roles, handoff rules and human agents
Learn moreIssues and buyers, captured from conversations automatically
Learn moreWorkflows, auto-triage, tickets and leads
Learn moreVolume, resolution, handoff reasons, CSAT and AI cost
Learn moreWhatsApp templates, scheduling and opt-out handling
Learn moreLive catalogue, real order status, and orders placed without leaving the conversation
Learn moreChannels
Connect a new channel and nothing else changes — same knowledge, same agent, same team, same reporting.
How it works
The only real work is writing down what you already know.
Paste your FAQ, import your website or upload a document. This is the only real work, and it takes minutes.
One script tag for your website, or connect Messenger, WhatsApp, Instagram, Telegram or email.
The AI handles what it knows and hands the rest to you — with the reason attached, so you can teach it.
Under the hood
Support data is the most sensitive thing a small business holds. It is treated that way.
Every workspace's data is separated by row-level security in PostgreSQL itself. A bug in application code cannot leak one customer's conversations to another.
Access tokens, API keys and gateway credentials are encrypted with AES-256-GCM. They are never displayed again after you save them.
Time-based codes from any authenticator app, with single-use backup codes, so one leaked password is not enough.
Team members get only the access their job needs, and every administrative action is written to an audit trail.
Add your FAQ, connect one channel, and judge it on your real customers.
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