Instagram DM
Instagram sells the product. The DM is where the customer asks whether it comes in their size.
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Why this channel is worth automating
Instagram's inbox is built for one person on a phone. It has no assignment, no notes, no history worth the name, and story replies bury real questions.
Setting up
Link the professional account attached to your Facebook Page.
It answers from the same knowledge base as your other channels — nothing to write twice.
Assignment, tags, notes and reporting behave identically to every other channel.
Everything else — the AI, your knowledge, assignment, tags and reporting — works exactly as it does on every other channel.
One inbox
Add a channel and nothing else changes. The same person keeps one history, whichever app they happen to open.
What is the delivery charge?
Order #4821 kothay ache?
Do you ship to Sylhet?
Thanks!
Rima Akter
Messenger
What is the delivery charge?
Inside Dhaka it's 60 taka, outside Dhaka 120 taka. Delivery takes 2–3 working days.
Answered from “Delivery & Returns” · 96% confidence
Free to start, no card, and you can add the rest whenever you're ready.
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