Website live chat

Live chat that answers before you do

The visitor reading your pricing page has one question standing between them and a purchase.

Paste a script tag

Visitor · pricing pageAI active
Do you ship outside Dhaka? Comparing a few shops

AI Assistant

Yes — 3–5 days outside Dhaka, 120 BDT, cash on delivery available nationwide.
Great, and returns?

AI Assistant

7 days with the tag on, and we arrange the pickup at no charge.

This lands in the same inbox as every other channel, with the same notes, tags and saved replies.

Why this channel is worth automating

Website visitors are the least patient audience you have. They are comparing you against a competitor in the next tab, and a question that waits until morning is a sale that went somewhere else.

Setting up

Three steps, no developer

01

Copy one line

A single script tag from the Channels page. No package to install and no build step.

02

Make it yours

Set the colour, the greeting, the position and whether it opens automatically.

03

Watch it answer

Conversations appear in the shared inbox the moment they start, whether the AI or a person is replying.

Read the full step-by-step setup guide →

What connecting looks like

No developer, and nothing to host

Once it is connected, your knowledge base, agent, saved replies, tags and reporting all apply to it without being set up again.

One line, anywhere in your HTML
<script src="https://replyx.io/widget.js"
  data-tenant="rupascloset"></script>

No package to install and no build step. WordPress, Shopify, or whatever your developer built.

Connecting a channel is the part that puts people off, so it is the part we spent the time on. There is no developer step here and nothing to host.

The moment it is connected, everything else already works. Your knowledge base, your AI agent, your saved replies, your tags, your workflows and your reporting all apply to this channel without being set up again for it.

Add another one next month and the same is true again. A channel is a door into one inbox, not a separate product to configure.

What's true of Website chat

Everything else — the AI, your knowledge, assignment, tags and reporting — works exactly as it does on every other channel.

  • Works on any site — WordPress, Shopify, custom, anything that accepts a script tag
  • Your colours, greeting text and position
  • Visitors identified by session, and asked for name and email only when it helps
  • A 1-5 rating collected when the conversation closes
  • Live typing indicators in both directions

One inbox

It doesn't matter which one they use

Add a channel and nothing else changes. The same person keeps one history, whichever app they happen to open.

Inbox — Rupa's Closet
All conversations20
Rima Akter2m

Delivery charge koto?

deliveryAnswered
Website visitor9m

Is the black one in stock?

stockAnswered
Nusrat Jahan14m

It has been six days already…

refundNeeds you
Nusrat JahanNeeds youInstagram

Ami last week ekta jacket order korechilam. Ekhono ashe nai. Refund pete pari?

10:02 AM
ReplyX AI

Orders to Dhaka usually arrive in 2–3 days, and outside Dhaka in 3–5. Yours was picked up on the 14th, so it is a day past that window — I am sorry.

10:02 AM

Tahole refund korte parbo?

10:03 AM

Not confident — the refund policy does not cover a late delivery. Handing to a person.

Sadia · team

Hi Nusrat, this is Sadia. I can see it is running late — I am refunding the delivery charge now and the jacket reaches you tomorrow.

10:11 AM
Write a reply, or press / for a saved one…

Before you ask

Common questions

Will it slow my site down?

The widget loads after your page and does not block rendering. It is one small script, not a framework.

Can I control when it appears?

Yes — position, colours and whether it opens by itself are all set from the Channels page.

Start with Website chat

Free to start, no card, and you can add the rest whenever you're ready.

No card required · Free plan forever · Set up in minutes