A shared mailbox is where accountability goes to die.
Forward your address
Why this channel is worth automating
Nobody owns a shared inbox, so everybody assumes someone else replied. Threads fork, replies cross, and the oldest message is the one least likely to be answered.
Setting up
Point support@yourcompany at the address ReplyX gives you.
Each sender becomes a contact and each exchange a conversation, with history attached.
The same knowledge and the same handoff rules as chat.
Everything else — the AI, your knowledge, assignment, tags and reporting — works exactly as it does on every other channel.
One inbox
Add a channel and nothing else changes. The same person keeps one history, whichever app they happen to open.
What is the delivery charge?
Order #4821 kothay ache?
Do you ship to Sylhet?
Thanks!
Rima Akter
Messenger
What is the delivery charge?
Inside Dhaka it's 60 taka, outside Dhaka 120 taka. Delivery takes 2–3 working days.
Answered from “Delivery & Returns” · 96% confidence
Free to start, no card, and you can add the rest whenever you're ready.
No card required · Free plan forever · Set up in minutes