WhatsApp Business
The number your customers already have saved should not depend on one person's phone being unlocked.
Bring your own number
Why this channel is worth automating
WhatsApp is where the buying actually happens, and it is also where support is most personal. Running it from a handset means no history, no team, no reporting, and everything stopping when that person sleeps.
Setting up
Connect your WhatsApp Business account and phone number ID. The number stays yours.
Build a template with media and buttons, submit it to Meta and track approval without leaving ReplyX.
Conversations land in the inbox; campaigns go out to contacts who haven't opted out.
Everything else — the AI, your knowledge, assignment, tags and reporting — works exactly as it does on every other channel.
One inbox
Add a channel and nothing else changes. The same person keeps one history, whichever app they happen to open.
What is the delivery charge?
Order #4821 kothay ache?
Do you ship to Sylhet?
Thanks!
Rima Akter
Messenger
What is the delivery charge?
Inside Dhaka it's 60 taka, outside Dhaka 120 taka. Delivery takes 2–3 working days.
Answered from “Delivery & Returns” · 96% confidence
Before you ask
Yes. You connect your own WhatsApp Business account, so customers keep messaging the number they know.
Messages you send more than 24 hours after the customer's last one are billed by Meta as templates. ReplyX shows you when that applies rather than spending quietly.
Free to start, no card, and you can add the rest whenever you're ready.
No card required · Free plan forever · Set up in minutes