Channels
Route support@yourcompany through ReplyX. Replies go out from your own address and keep the thread.
15–30 minutes, mostly DNS
ReplyX sends and receives mail through an email provider — Resend, Postmark, Mailgun or SendGrid. You need an account there with your sending domain added. Resend is the simplest to start with.
In the provider, add your domain and the SPF and DKIM DNS records it gives you. This proves you own the address so replies don't land in spam. Wait until the domain shows Verified.
Add Channel → Email Support → enter the address customers write to (for example support@yourdomain.com) → pick an AI agent → Connect.
In your provider's Inbound / Receiving settings, route mail sent to your support address to the webhook below — it posts each email to ReplyX as JSON.
Inbound webhook
https://api.replyx.io/webhooks/emailAdd live chat to your website
One script tag. No external account, no build step — the fastest channel to connect.
Connect a Telegram bot
Create a bot with BotFather, paste one token, done — ReplyX registers the webhook for you.
Connect Facebook Messenger
Link your Page so DMs land in the shared inbox and the AI takes the first pass.
Connect Instagram DMs
Answer DMs from the professional account linked to your Facebook Page — same app, same webhook as Messenger.
Everything above is a few clicks away — free to start, no card.
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