Multi-brand & agencies

Many products, one inbox

Running support for several brands out of one tool usually means the AI mixes them up.

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Rupa Retail

Its own knowledge

Sizes, returns, retail prices

Its own channels

Its own people

Rima — sees only this

Rupa Wholesale

Its own knowledge

Bulk rates, credit terms, MOQ

Its own channels

Its own people

Karim — sees only this

Sound familiar?

What this usually looks like

One knowledge base means the AI answers about the wrong product

Each brand needs its own tone, channels and policies

Reporting per brand means exporting and rebuilding it by hand

What changes with ReplyX

A separate agent per product

Each product has its own knowledge, tone and channels, plus the company-wide policies they all share.

Channels routed to the right brand

A Page, number or widget belongs to one product, and its conversations are answered by that product's agent.

Reporting split the same way

Volume, resolution and AI cost per product, without exporting anything.

What a morning looks like

Same product, a very different day

Not a feature list — the actual mix that arrives, and what happened to each of them before anyone opened the app.

One morning, two businesses

Retail · Nusrat

Ei three piece ta ache?

Retail agent

Wholesale · Bulk Traders

500 units er rate?

Wholesale agent

Retail · @sadia

Size M ache?

Retail agent

Wholesale · Sylhet Dist.

Credit terms ache?

Needs Karim

Two price lists, two tones, two teams — and one inbox to run them from. The retail agent has never seen the wholesale rates, because it was never given them.

Getting started

Three steps, one afternoon

01

Add what you know

Paste your FAQ, import your website or upload a document. This is the only real work, and it takes minutes.

02

Connect a channel

One script tag for your website, or connect Messenger, WhatsApp, Instagram, Telegram or email.

03

Watch it answer

The AI handles what it knows and hands the rest to you — with the reason attached, so you can teach it.

See it on your own questions

Free to start, no card, and you can tell within an afternoon whether it works for your business.

No card required · Free plan forever · Set up in minutes