F-commerce
If your shop lives on Facebook and Instagram, chat is not a support channel. It is the whole shop.
Start freeChannels
whatsappmessengerinstagramwidgetDelivery charge koto?
Is the black one in stock?
It has been six days already…
Ami last week ekta jacket order korechilam. Ekhono ashe nai. Refund pete pari?
10:02 AMOrders to Dhaka usually arrive in 2–3 days, and outside Dhaka in 3–5. Yours was picked up on the 14th, so it is a day past that window — I am sorry.
10:02 AMTahole refund korte parbo?
10:03 AMNot confident — the refund policy does not cover a late delivery. Handing to a person.
Hi Nusrat, this is Sadia. I can see it is running late — I am refunding the delivery charge now and the jacket reaches you tomorrow.
10:11 AMContact
Nusrat Jahan
Chattogram · 4 orders
Everything the AI knew is on this panel, so the person taking over does not start from nothing.
Sound familiar?
Messages arrive faster than one person can answer, especially after a boosted post
Buyers ask the same five things — price, delivery charge, delivery time, sizes, payment
Orders get agreed in chat and then lost between notes and phone calls
Customers write in Bengali, Banglish and English, sometimes in one sentence
Write your delivery charge and return policy once. The AI handles them at 2am, in the customer's own wording.
Every conversation is a thread with an owner. A buyer who was ready to order becomes a lead, automatically.
The AI answers what it knows and calls you only when it matters — a real question, or a customer asking for a person.
What a morning looks like
Not a feature list — the actual mix that arrives, and what happened to each of them before anyone opened the app.
@nusrat.j
Ei dress ta ache?
Tanvir H.
Delivery charge koto?
Sadia R.
2 ta nibo, kivabe order dibo?
Rima A.
COD ache to?
Farhana A.
6 din hoye gelo, refund chai
Five arrived in ten minutes. Three answered themselves, one became a lead, and one — the one that mattered — was put in front of a person.
Getting started
Paste your FAQ, import your website or upload a document. This is the only real work, and it takes minutes.
One script tag for your website, or connect Messenger, WhatsApp, Instagram, Telegram or email.
The AI handles what it knows and hands the rest to you — with the reason attached, so you can teach it.
Free to start, no card, and you can tell within an afternoon whether it works for your business.
No card required · Free plan forever · Set up in minutes