Unified inbox

One inbox for every conversation

Your customers message you wherever it suits them. Your team should not have to keep six tabs open to answer.

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Inbox — ReplyX
RA

Rima Akter

Messenger

AI ANSWERED

What is the delivery charge?

Inside Dhaka it's 60 taka, outside Dhaka 120 taka. Delivery takes 2–3 working days.

Answered from “Delivery & Returns” · 96% confidence

Reply as a human…

The problem

Most small teams run support out of a personal phone. Messages arrive on Messenger, WhatsApp and Instagram at once, two people reply to the same customer, and nobody can tell what was promised last week.

How ReplyX handles it

Every channel, one thread

A customer who wrote on Messenger last month and WhatsApp today is one contact with one history, not two strangers.

Nobody answers twice

Conversations can be assigned automatically — round-robin or to whoever is least busy — so every message has an owner.

Built for a shared team

Internal notes your customer never sees, saved replies for the questions you answer daily, and tags so you can find anything later.

What you get

Everything below is built and live today — not a roadmap.

  • Unread tracking shared across the whole team
  • Internal notes, private to your team
  • Saved replies with one-click insert
  • Tags and full-text search across conversations
  • Contact profiles with every past conversation
  • Real-time updates — no refreshing

Keep exploring

The rest of the platform

AI agent

Answers from your knowledge, hands over when it isn't sure

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Knowledge base

Paste, import or upload — and it learns from what it missed

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Contacts & history

One profile per customer, across every channel

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Try it on your own questions

Add your FAQ, connect one channel, and see how much the AI handles before you pay anything.

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