Facebook Messenger

Answer your Page without living in it

For most shops in Bangladesh, the Facebook Page inbox is the shop floor.

Connect your Page

Why this channel is worth automating

A boosted post produces more messages in an evening than one person can answer in a day, and Messenger has no concept of who on your team is handling which conversation. Everything after the first few replies is guesswork.

Setting up

Three steps, no developer

01

Connect the Page

Authorise ReplyX from the Channels page. No app review needed for your own Page.

02

Point the agent at your knowledge

Choose which product's knowledge this Page answers from — or the shared company knowledge.

03

Let it take the first pass

The AI answers what it knows and calls you for the rest, with the reason attached.

Read the full step-by-step setup guide →

What's true of Messenger

Everything else — the AI, your knowledge, assignment, tags and reporting — works exactly as it does on every other channel.

  • Customer names filled in automatically where Meta allows it
  • One contact even when the same person also writes on WhatsApp
  • Handoff routed to whichever teammate is free
  • Works alongside the Page inbox — nothing is taken away from you

One inbox

It doesn't matter which one they use

Add a channel and nothing else changes. The same person keeps one history, whichever app they happen to open.

Inbox — ReplyX
RA

Rima Akter

Messenger

AI ANSWERED

What is the delivery charge?

Inside Dhaka it's 60 taka, outside Dhaka 120 taka. Delivery takes 2–3 working days.

Answered from “Delivery & Returns” · 96% confidence

Reply as a human…

Before you ask

Common questions

Do I need Meta app review?

Not to connect your own Page. Review only matters for features Meta gates, such as full profile names.

Start with Messenger

Free to start, no card, and you can add the rest whenever you're ready.

No card required · Free plan forever · Set up in minutes