Knowledge base
Every support team already knows the answers. The work is getting them written down, and keeping them current.
Do you deliver to Sylhet?
asked 9×last today
Yes — we deliver to Sylhet. Outside Dhaka the charge is 120 taka and it takes 2–3 working days.
Can I pay in instalments?
asked 6×last today
Is there a warranty on this?
asked 4×last today
The problem
You write an FAQ once, it goes stale, and nobody notices which questions the AI keeps failing on — until a customer complains.
Paste your FAQ, import a page from your website, or upload a PDF, Word file or text document. It is readable knowledge in seconds.
A customer who asks 'how much to send it?' still reaches your 'delivery charge' policy. Matching on wording alone misses most real questions.
Every question the AI failed on lands in a list, most-asked first. Write the answer once and it becomes knowledge — the next customer is answered automatically.
Sell more than one thing? Each product gets its own knowledge base, plus company-wide policies every agent shares.
Everything below is built and live today — not a roadmap.
Add your FAQ, connect one channel, and see how much the AI handles before you pay anything.
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